Explore Our Pricing Plans

Effective Date:  2nd March 2026

​

Welcome to the KIT UR Home website. By accessing or using this website (the "Site") and purchasing any products or services, you agree to comply with and be bound by the following terms and conditions (the "Terms"). If you do not agree to these Terms, please do not use the Site.

​

1. Acceptance of Terms

1.1. These Terms constitute a binding agreement between you and KIT UR Home ("the Company").

1.2. By placing an order or subscribing to any service through the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms.

​

2. Services and Products

2.1. The Company provides the following services through the Site:

• QMS Document Packages – MCS-compliant Quality Management System documents, customised and branded to your company details.

• Platform Access – subscription-based access to the KIT UR Home platform, which may include heat loss calculators, equipment sizing tools, project management features, and document generation tools.

2.2. QMS Document Packages are digital products consisting of bespoke documentation generated specifically for your company. Once generated and delivered through the platform, these documents are considered fully supplied.

2.3. Platform subscriptions grant access for the subscription period purchased. Access begins immediately upon successful payment unless otherwise agreed.

​

3. Orders and Payment

3.1. All prices are displayed in pounds sterling (£) and are inclusive of VAT where applicable.

3.2. Payment must be made in full at the time of purchase unless an alternative payment arrangement has been agreed in writing.

3.3. The Company reserves the right to change pricing at any time. Price changes will not affect orders already confirmed.

3.4. An order is confirmed once payment has been successfully processed and you receive a confirmation email.

​

4. Refund and Cancellation Policy

IMPORTANT – PLEASE READ CAREFULLY:

4.1 QMS Document Packages

• QMS Document Packages are bespoke digital products that are customised and generated specifically for your company. As such, no refunds will be issued once your QMS documents have been generated and made available for download or access through the platform.

• By purchasing a QMS Document Package, you acknowledge and agree that you are requesting immediate performance of the service, and that you lose your right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 once the digital content has been supplied.

• If your documents have not yet been generated, you may request a cancellation by contacting us within 14 days of purchase. In this case, a full refund will be issued.

4.2 Platform Subscriptions

• Platform subscriptions are non-refundable once access has been granted and you have logged into the platform.

• If you have purchased a subscription but have not yet accessed the platform, you may request a cancellation within 14 days of purchase for a full refund.

• You may cancel your subscription at any time to prevent future renewal. Cancellation will take effect at the end of your current billing period. No partial refunds will be given for unused time within a billing period.

4.3 Exceptions

• If there is a material error or defect in the documents or platform service that the Company is unable to rectify within a reasonable timeframe, the Company may, at its sole discretion, offer a partial or full refund.

• Nothing in these Terms affects your statutory rights under UK consumer law.

• ​

5. Use of the Site

5.1. You may use the Site for lawful purposes only. You agree not to:

• Use the Site in any manner that could harm, disable, overburden, or impair its functionality.

• Interfere with any other party's use of the Site.

• Upload, post, or transmit any unlawful, offensive, or harmful content.

• Attempt to gain unauthorised access to any part of the Site, other users' accounts, or any systems connected to the Site.

• Share your login credentials with any third party or allow others to access the platform using your account.

5.2. The Company reserves the right to restrict or terminate your access to the Site at its sole discretion, without refund, if you breach these Terms.

​

6. User Accounts

6.1. To access certain features of the Site, you must register for an account and provide accurate, current, and complete information.

6.2. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

6.3. You must notify the Company immediately of any unauthorised use of your account.

6.4. The Company reserves the right to suspend or terminate accounts that are inactive, in breach of these Terms, or being used fraudulently.

​

7. Intellectual Property

7.1. All content on this Site, including text, images, graphics, logos, software, templates, and document frameworks, is the property of the Company or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.

7.2. QMS documents purchased through the Site are licensed for use by the purchasing company only. You may not resell, redistribute, sublicense, or make available to third parties any documents obtained through the Site.

7.3. You may not reproduce, distribute, modify, reverse-engineer, or otherwise use any content from the Site without prior written consent from the Company.

​

8. Document Accuracy and Disclaimer

8.1. The Company takes reasonable care to ensure that QMS documents are accurate and compliant with current MCS standards at the time of generation.

8.2. However, the Company does not warrant that documents will meet the specific requirements of any particular MCS audit or certification body assessment. It is the responsibility of the purchasing company to review all documents, ensure they are appropriate for their business, and maintain compliance with applicable standards.

8.3. The Company is not liable for any losses arising from reliance on the documents without proper review, or from changes to MCS standards that occur after document generation.

8.4. Calculations, estimates, and sizing recommendations provided through the platform are for guidance purposes only and should be verified by a qualified professional before use in any installation.

​

9. Privacy

9.1. Your use of the Site is also governed by our Privacy Policy.

​

10. Third-Party Links

10.1. The Site may include links to third-party websites for your convenience. The Company does not endorse or control these third-party websites and is not responsible for their content or practices.

​

11. Limitation of Liability

11.1. To the fullest extent permitted by law, the Company shall not be liable for any damages, including but not limited to direct, indirect, incidental, consequential, or punitive damages, arising from your use of or inability to use the Site, the platform, or any documents obtained through the Site.

11.2. The Company's total liability to you in respect of all losses arising under or in connection with these Terms shall not exceed the total amount paid by you in the 12 months preceding the claim.

11.3. Nothing in these Terms excludes or limits the Company's liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

​

12. Indemnification

12.1. You agree to indemnify and hold the Company, its affiliates, and employees harmless from any claims, damages, or liabilities arising out of your use of the Site, the platform, or any documents obtained through the Site, or your violation of these Terms.

​

13. Modifications to Terms

13.1. The Company reserves the right to modify these Terms at any time. Updated Terms will be posted on the Site with the "Effective Date" noted. Continued use of the Site after changes constitutes acceptance of the updated Terms.

13.2. For material changes that affect existing subscriptions, the Company will provide reasonable notice by email.

​

14. Governing Law

14.1. These Terms are governed by the laws of England and Wales.

14.2. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

​

15. Contact Information

If you have any questions about these Terms, please contact us:

Email: support@kiturhome.com

Phone: 02039605307